Whether it’s unnecessary fees or withheld commission details, the way your wholesaler gets paid can put your client relationships at risk. If you don't know how much your wholesaler stands to make from each option they present, you can’t be confident their recommendation is truly impartial.
Proper consultation requires proactive communication and full transparency from your wholesaler. When you know what Ethos is paid and why, you stay in control of the service your client receives.
Many wholesalers pad their margins with vague or unnecessary charges. At Ethos, we only apply fees when we perform a clear, value-added service, such as managing surplus lines filing or handling carrier compliance requirements.
Fewer surprise wholesaler costs mean you experience fewer client objections, stronger bonds of trust with your clients, and a more stable book of business.
Carriers may cut the check, but every commission dollar a wholesaler keeps beyond fair compensation is a dollar that should have gone to you. It’s easy to forget that a wholesaler’s share comes from the same commission pool as yours. In practice, it’s no different from you paying the wholesaler directly for services rendered.
When a wholesaler doesn’t proactively provide you with both the net and gross commission information, you’re paying for their service without knowing the cost. And without that level of transparency, there’s no way for you to evaluate their value.
Many wholesalers choose withhold commission details and steer business toward whichever carrier offers them the greatest financial incentives. Even if they choose to prioritize your client over themselves, withholding commission and revenue information from you creates an inherent power imbalance, meaning that your relationship with them relies on blind trust instead of trust earned with the clear exchange of information.
You deserve a relationship with your wholesaler that is built on earned trust and ample transparency. That's why we proactively provide you with both net and gross commission figures for every proposal we receive while marketing your accounts. By providing clear visibility into how commissions are calculated, we empower you to fully understand both your earnings and ours. This openness reinforces our commitment to collaboration and ensures that our recommendations are always based on what is best for your client, not what benefits us financially.
When appropriate, we are also willing to adjust our standard commission splits to be more advantageous for our retail partners. While premium thresholds play a role, we also consider other factors to ensure a fair evaluation, such as the size of your book, our shared experience with it, new business hit ratios, and renewal retention rates. This balanced approach ensures that both parties benefit from a fair, transparent arrangement designed to support your continued growth alongside Ethos.
When you work with Ethos, you gain more than a healthcare professional liability (HPL) wholesaler. You gain a team that earns your trust, prioritizes your clients, and cares about your long term growth.
Your confidence should never depend on assumptions. From commission splits to surplus line fees, every dollar is accounted for, every decision explained, and every recommendation made with your client’s best interest in mind.
If you are ready for a wholesaler who values honesty, expertise, and your long-term success, the next step is simple. Click below to book a meeting with a true HPL specialist, and see how partnering with Ethos helps you best serve your insureds.
Transparency starts with clear answers. Here’s what retail agents most often ask us about our fees and commission structure.
We understand that commission rates are an important consideration when choosing a wholesaler. We want you to experience the best return on your investment. While it's possible that other wholesalers may offer nominally higher commission rates, we would encourage you to consider the adage, “You get what you pay for.”
Specialized Expertise Tailored to Your Needs
As true specialists in healthcare/medical professional liability (HPL/MPL), we bring a deep understanding of the nuances and challenges of this unique field. Working with us means gaining access to a team of true healthcare specialists who are dedicated to serving your specific needs. Our expertise and strong relationships with healthcare professional liability underwriters allows us to secure better quotes that align with your business requirements.
Minimizing Risks for Your Business
We know that reducing errors and omissions (E&O) exposure is crucial for the success and reputation of your business. Our HPL specialists are committed to meticulously evaluating each placement, ensuring accuracy and minimizing potential risks. With our expertise and attention to detail, you can have peace of mind knowing that your business is well-protected.
Exceptional Support Throughout the Process
Count on us for timely updates, regular interim marketing summaries, and unaltered proposals. We empower you to make informed decisions for your clients. We are committed to being your trusted partner throughout the entire process.
By choosing a true healthcare professional liability specialist as your partner, you invest in a collaboration centered around your success.
What is the surplus line filing fee?
The surplus line filing fee is a service charge that Ethos applies only when we manage the surplus line filings on your behalf. It is not a general administrative or processing fee, and it is not applied to every policy.
How much is the surplus lines filing fee?
When is the fee charged?
This fee is charged only when Ethos performs the surplus line filing for a given policy. If no filing is required, or if you manage the filing yourself, no fee is charged.
Why does Ethos charge this fee?
Surplus lines filings can be complex and time-intensive. When Ethos manages this process, we take on several responsibilities, including:
This work involves operational, compliance, and financial tasks that go beyond standard policy placement. The $350 surplus lines filing fee supports the resources and attention required to oversee these filings effectively.
Is this a common fee in the industry?
Yes, although many wholesalers also charge an additional blanket administrative and/or policy fee designed solely to increase their revenue on any particular policy placement. Ethos does not take that approach. Instead, we apply a flat $350 surplus line filing fee only when we are directly managing the filing for a given policy. If we do not handle the filing, we do not charge the fee.
Can this fee be waived?
Because Ethos typically retains only half to two-thirds of the commission paid to our retail customers on any particular placement, the surplus lines filing fee often determines whether a placement is profitable or not. This is especially true for smaller placements. As a result, waiving this fee is unusual. Still, there are a number of scenarios where waiving the surplus lines filing fee might make sense. For that reason, we are open to the discussion.
How does this benefit retail agents?
Many retail insurance agents prefer to avoid the administrative burden, compliance risks, and tax payment requirements involved in surplus line filings. By asking Ethos to manage the filing, you can focus on your clients while we ensure everything is submitted, resolved, and paid correctly. This fee supports the value and relief that comes with outsourcing a high-risk, high-touch task to a trusted partner.
Finding the Correct Application?
You can give us a submission by clicking here to contact a member of our team. We take this personalized approach because it benefits you and your client from the very start. By connecting with our team, we can help identify the right application for your specific opportunity, clarify any requirements for the risk profile, and guide you through the information needed for a complete submission. This early collaboration allows us to tailor our approach to your client’s needs and helps ensure a smoother, more efficient placement process. We provide this level of consultation for every retail insurance agent, whether you are new to Ethos or have worked with us for years.
What Information is Required?
Contacting a member of our team is the easiest way to make sure that you have all of the information and forms required for your client's submission.
Every submission should include an application and no fewer than 5 years of loss/claims history (aka: loss runs). There are many specialized applications or supplemental applications that address the particular details of certain classes of business. Additional info may also be necessary to complete a submission: CVs (Curriculum Vitae); financials; copies of contracts and licenses, to name a few.